Frequently Asked Questions

What is your Product Catologue?

Our Product Catalogue is a standardization of what is legally and publicly available in the jurisdictions Evidencity covers. For each country, we bring additional detail and local on-the-ground knowledge. Our catalogue includes eight individual items, and three combinations of these items. Contact us at to request a copy.

How do I place an order?

1. Select a country.
2. Select the product(s) you need from our Product Catalogue.
3. Provide the information required on your subject focus (individual or company)
4. Provide additional information if available (recommended and/or nice to have).
5. Submit your order.

You will then be assigned a Research Manager who will review your order, contact you for clarifications if necessary, and assign your order to a Global Insight Provider.

How much does it cost, how long does it take, and how do I pay?

Our online platform transparently lists price and turn-around time before you place an order. Evidencity will never surprise you with hidden costs or unexpected delays.

For our On Demand Users, we accept credit cards. For our Corporate and Enterprise (API) Clients, payment terms are negotiated per annual contracts.

Where will I receive documents?

All documentation is available to you through our platform. Evidencity leverages template-based reports to assist with the organization and accuracy of the information you have requested. This information is supported by actual documents, downloaded PDFs, screenshots, URLs, and photos. There is no restriction to the number of times you can access or download your documents.

Have more questions?
We love questions! Ask us anything via email at and we'll be sure to respond promptly.